You can visit most of the pages on LampsPlusOpenBox.com without ever telling us who you are, as we do not ask users to register or establish an account with us in order to browse our site. We may track the Internet domain address from which people visit us and look at this data for user trends and statistics, but individual site visitors remain anonymous, unless, at some point, you tell us who you are.
However, when you use our online services like joining our e-mail list, entering a sweepstakes, or purchasing a product from us online, you agree to tell us something about yourself.
When you enter a sweepstakes or purchase from us you are asked for your e-mail address, name and zip code. You may also be asked for a street address and other information. When placing an order on our site, we ask you for contact information like name and shipping address, and payment information like credit card number, expiration date, and customer card identification number. Without providing information like this you will be unable to order products on our site or use certain online services.
We use the personal information that you provide about yourself for a number of internal purposes, such as confirming your order and maintaining a record of your online product purchases. We also use your personal information to provide you with certain benefits if you enroll in our Lamps Plus Rewards program, and to send you catalogs and information about special promotions. In addition, we may use your personal information to contact you if we have trouble processing your order.
We also may combine the information you give us online, in our stores, or through our catalogs, including personal information about you and your order. We use that combined information to enhance and personalize your online shopping experience with us, to communicate with you both on and offline about our products and events that may be of interest to you.
We do not sell, rent or share e-mail addresses with any third parties except select business partners. We do not share the credit card information you provide to us with anyone other than your credit card provider. However, other information about you may be combined with publicly available information, as well as information we receive from reputable companies we have selected to analyze the data we collect.
We maintain relationships with select business partners whom we have deemed to be trustworthy and responsible and whose privacy policies are aligned with ours. We may share or cross-reference information, including personal information about you and your order, with our business partners, allowing them to contact you regarding products and/or services that may be of interest to you.
In addition, when we join with another company to offer or provide services, products, sweepstakes, contests, or promotions, we and the other company may cross-reference our customer databases to identify common customers. We and the other company may use that existing information to identify future promotional opportunities and to fulfill promotional or contractual obligations.
When we offer contests and promotions, or join with other companies to do so, customers who choose to participate in those contests and promotions may be asked to provide personal information to participate. That information may then be used by us and any company offering the contest or promotion to notify winners or to fulfill promotional obligations.
This policy covers information collected on visitors to the LampsPlusOpenBox.com site through the process of ordering products, joining our e-mail lists, submitting product reviews and using our online services, as well as information collected through the entire Lamps Plus family of web sites and Lamps Plus retail stores.
If you prefer that we do not share your name and address with other marketers, please email us at customerservice@LampsPlus.com. We do reserve the right to disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities that may be causing injury to you, Lamps Plus, or to others. We may also disclose personal information when we believe the law requires it.
Privacy and E-Mail Referrals
CASL applies to commercial electronic messages (CEMs) of all types (i.e. email, texts). Its key feature requires organizations that send CEMs within, from, or to Canada to receive consent from you the consumer before sending messages. Consent can be obtained either explicitly or implicitly. Examples of explicit consent include but are not limited to signing up for our mailing list online, entering sweepstakes and contests, and information requests made via one of our online services. Implied consent stems from either the purchase of a product or inquiry about a product; implied consent is considered valid for 24 months following the purchase of a product, and 6 months following an inquiry about a product.
If you are on our commercial electronic messages mailing list, you may unsubscribe from it at any time. Unsubscribe instructions are included with each our emails. You may also visit our online email page and unsubscribe. If you choose to unsubscribe your address will be removed in no more than 10 business days. In most cases, we will be able to remove your address within 5 business days, and you will receive no further mailings from us. Please note that should you order from us in the future, you will still receive order and shipping confirmations from us via email.